Contact

Questions about an order, a product, or whether something will actually fit your desk? Email us and a real person will answer, usually within one business day.

Email us
stillworkstore@gmail.com

The fastest way to reach us. Include your order number if you have one.

Response time
Within one business day

Messages sent over the weekend are answered the next business day.

Support hours
Monday to Friday, 9am to 5pm ET

Closed on weekends and public holidays.

Business details
StillWork

Orders ship from warehouses inside the United States.

Answers to the questions we get most

Where is my order?
Orders arrive within 2–4 business days, shipped from our US warehouse. You'll get a tracking link by email as soon as your parcel is on its way. If it's been longer than 4 business days, email us and we'll chase it for you.
Can I return something? Yes. You have 30 days from delivery, and the item needs to be unused and in its original packaging. Email us and we will send you the return instructions. If something arrives damaged or is not what you ordered, send a photo within 7 days and we will replace it or refund you in full and cover the return shipping.
Do you ship outside the United States? Not yet. We ship within the United States only, and shipping is free on every order.
Will it fit my desk or chair? Every product page lists the exact measurements in the description. If you are still unsure, email us the measurements of your desk and we will tell you honestly whether it will work.

Send us a message

Use the form below and we will reply to the email address you give us, or write to us directly at stillworkstore@gmail.com. Every message is read and answered by a person, never an automated reply.

We only use the details you send us to answer your message. See our Privacy Policy.

Contact form